Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with the customer through open and interactive communication
Provide accurate, valid and complete information by using ...
Assess training needs, determine learning gaps, recognize learning opportunities and, develop and deliver training/coaching to affect performance
Effectively facilitate learning using a wide variety of delivery methods appropriate to the audience/situation, including: Instructor-led ...
Sync App is a communication platform connecting schools with their internal community i.e. parents, teachers and students. You as a Customer Success are vital members of a startup’s team, and are in charge of making sure each customer has an amazing experience, which includes:
Make sales of company products online
Manage FB & IG Social Media accounts
Answer customer / call / customer questions at FB, IG & whatsapp
Helping customers by providing appropriate recommendations (product selection)
Take orders and insert customer data into the system
Attending customer complaint, problem & warranty claim.
Answering customer's question and specific requirements.
Daily billing & invoicing.
Storing and packing goods
Liase with courier company.
English, Bahasa Malaysia
Between 20-40 years
Able to work for 5.5 ...
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by ...
Provide high level of services to the respective customers and clients via a courteous, responsive, friendly and efficient order processing
Responsible for order taking, trade returns, debit/credit advice issuing and any ad hoc processes in Group SAP system
Handling all enquiries and complaints ...
Working hours: 9:30am - 6pm Monday - Friday
Manage, respond and maintain the customer inquiries
Provide excellent Customer Service
Handle outbound calls pertaining to the current launched product/promotions/campaigns
Perform data entry and account maintanance as required
Opening and closing the studio
Coordinating with the instructors/members for appointment set up and group class bookings.
Ensure that the studio is always in a tip top condition.
Collect payment and check client's package balance.
Monday - Friday - 1.15PM - 9.15PM
Saturday and ...
Full-time Customer Service
We are looking for Full-time Customer Service Agents (Call Centre)Job Descriptions
Handle inbound calls for Domino's Pizza order taking
Process customer’s order
Tactfully and professionally attend to customer queries / concerns via phone
Adhere to escalation ...