06 Dec

Customer Service Specialist

Company Confidential

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Gaji:

  • RM1,500.0 - RM2,800.0 Per Month

Job Responsibility
  • Provide fast & timely solutions to all customer related problems via CALLS or LIVE CHAT 
  • Professionally and efficiently handle inbound/outbound customer chat/call enquiries.
  • Ensure customer satisfaction by providing excellent Customer Services.
  • Constantly adhere to company's service standards and guidelines.

Job Requirements

Customer Service Pro - Avg Sal Pkg RM1800-RM3000

  • SPM/STPM/Certificate/Diploma/Degree in any field.
  • FRESH GRADUATES (Diploma/Degree) ARE VERY ENCOURAGED TO APPLY. Full Training Provided
  • ENGLISH speakers / Bahasa Malaysia
  • MANDARIN speakers (100 positions available) (with/without Pin Yin writing ability will be added advantage but not essential) - Mandarin team is growing with high promotional aspect.
  • MANDARIN SPEAKERS INTAKE UP TO 100 POSITIONS - COME AND GRAB IT NOW
  • Fully Paid Comprehensive Training will be provided to all
  • Previous working experience in customer service, or customer service related fields (i.e. Billing, Customer Support, Collection etc) is an added advantage but not essential
  • Able to multitask.
  • Ability to manage dissatisfied customers is an added advantage.
  • Good communication and interpersonal skills at all levels.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Willing to work on rotating shifts
  • FOR MANDARIN SPEAKERS ONLY - Work Locations : KL & Malacca

Job Benefits
  • Looking for a fulfilling and rewarding Career ?
  • Join us!
  • Projects covering Malaysian customers.
  • LOOK FORWARD TO THE FOLLOWING :-
  • Career growth and leadership
  • Gain vast experiences in various fields within the organisation
  • High prospect for Promotion - Performance Based criteria
  • Monthly Performance Incentives/Bonuses
  • Attractive  Salary Package which includes the following but not conclusive :
  • MANDARIN ALLOWANCE RM300.00 PER MONTH - for Mandarin speakers only
  • MONTHLY PERFORMANCE INCENTIVE/BONUS UP TO RM300.00 
  • TRANSPORTATION ALLOWANCE UP TO RM200.00 PER MONTH
  • SHIFT ALLOWANCE, ADHERENCE INCENTIVES ETC  
  • VARIOUS OTHER ALLOWANCES & INCENTIVES
Kelayakan:
  • Secondary/SPM/'O' Level
Lokasi: Tarikh Tutup:
  • 04 Feb 2018

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